Frequently Asked Questions

Our Starter plan includes a custom 5-page website, mobile responsive design, basic SEO optimisation, SSL certificate, weekly uptime monitoring, 2 monthly revisions, email support, and a 14-day money-back guarantee. Everything you need to get online professionally.

Most websites go live within 14 days. Simple sites can be ready in 7-10 days, while more complex projects with custom features may take 3-6 weeks. We'll provide you with a detailed timeline during your onboarding call.

No setup fees! Your first month includes everything: discovery calls, design mockups, development, and initial SEO setup. You only pay your monthly subscription fee.

Yes, you can cancel anytime with 30 days written notice. You'll retain all your content and assets. We'll help you export everything and provide guidance for transferring to another provider if needed.

Yes, you own your domain, content, and images. SEOJack manages the hosting and maintenance, but everything belongs to you. If you cancel, we'll help you transfer everything to your new provider.

Absolutely! All our websites are built with SEO best practices including Core Web Vitals optimisation, semantic HTML, schema markup, fast loading times, and mobile-first design. We also provide ongoing SEO monitoring and improvements.

Unlimited revisions are included! You can request changes through your client dashboard anytime. Simple changes are typically completed within 24-48 hours, while more complex updates may take a few days.

Yes, hosting is included in all plans. We use premium hosting with 99.9% uptime guarantee, automatic backups, SSL certificates, and CDN for fast global loading speeds.